Settlement Support - Prahran Office (New Hope Foundation)

  1. About this service

    Provides settlement services to newly arrived refugees and migrants - including information, advice, advocacy and referral and range of community programmes.

      • Service name

        Settlement Support - Prahran Office (New Hope Foundation)

      • Service address

        40 Grattan Street Prahran VIC 3181
        Get directions

      • Additional sites

        Various sites - available in Oakleigh (Oakleigh Courthouse Community Centre 1436A Dandenong Road Oakleigh VIC 3166)

      • Phone

        9510 5877

      • Fax

        9510 8971

      • Urgency levels

        Direct Help, Some Help, Just Curious

      • Service area

        City of Port Phillip, City of Stonnington

      • Service hours

        Mon to Fri 9am – 5pm

      • Additional age criteria

        12-25 years for youth programme

      • Eligibility criteria

        People who have been in Australia less than 5 years, and hold refugee/humanitarian visa, protection visa or family visa (e.g. spouse)
        Services are provided to people who live in the Cities of Port Phillip and Stonnington

      • Interpreters

        Yes - Interpreters are available

      • Service type


      • Costs

        No Costs -

      • Languages (other than English)

        Yes - Interpreters are available

      • Disability access


      • Drop in service


      • Outreach

        Available upon special request

    More information for teachers, wellbeing staff and service professionals

      • Participation length

        Other - As required until have been in Australia for 5 years.

      • Participation type


      • Secondary consult


      • Staff profile

        Qualified Staff

      • Who can refer

        Other - Settlement Grants Programme - Anyone can refer Humanitarian Settlement Services- referral via AMES only Status Resolution Support Services (SRSS) - referral via AMES only (AMES - Australian Migrant Education Service)

      • Referral mode


  2. Settlement Support - Prahran Office (New Hope Foundation)