Family Support Service (ATA)

  1. About this service

    Provides assistance to families in crisis and ensure the safety, stability and development of vulnerable children and young people and their families.

      • Service name

        Family Support Service (ATA)

      • Service address

        33 Balcombe Road Mentone VIC 3194
        Get directions

      • Additional sites

        Various sites - available in Greater Dandenong, Casey, Cardinia, Frankston

      • Phone

        9583 4744 or 0414 597 872

      • Fax

        9583 7133

      • Urgency levels

        Urgent Help, Direct Help, Some Help, Just Curious

      • Service area

        City of Kingston, City of Glen Eira, City of Port Phillip, City of Stonnington

      • Service hours

        Mon to Fri 9am – 5pm Crisis calls - 24 hour service - 7 days a week

      • Interpreters

        Yes but requires booking in advance

      • Service type


      • Costs

        No Costs

      • Languages (other than English)

        Yes - Turkish, Arabic

      • Disability access


      • Drop in service


      • Outreach

        Available upon special request

    More information for teachers, wellbeing staff and service professionals

      • Participation length

        As Required

      • Participation type


      • Secondary consult


      • Staff profile

        Qualified Staff

      • Who can refer


      • Referral mode

        Yes - Referral form for service providers - please contact service directly