National Relay Service (NRS)

About this service

Provides a phone and online solution for people who are deaf, hearing or speech impaired to communicate to other people.

The National Relay Service (NRS) is an Australian government initiative that enables people who are deaf, or who have a hearing or speech impairment, to make phone calls using a wide range of telecommunications devices. Visit for comprehensive information.

    • Service name

      National Relay Service (NRS)

    • Phone

      1800 555 660

    • Fax

      1800 555 690

    • Twitter

    • Urgency levels

      Just Curious, Some Help, Direct Help

    • Service area

      Bayside City Council, City of Kingston, City of Glen Eira, City of Port Phillip, City of Stonnington

    • Service hours

      24 hour service - 7 days a week

    • Service type


    • Costs

      No Costs

    • Outreach

      Available upon special request

More information for teachers, wellbeing staff and service professionals

    • Participation length

      As Required

    • Participation type


    • Secondary consult


    • Staff profile

      Qualified Staff

    • Who can refer