Bayside Community Information & Support Service (BayCISS)

  1. About this service

    Provides free assistance to community members through emergency relief, casework, family counselling, information, advocacy and referral.

      • Service name

        Bayside Community Information & Support Service (BayCISS)

      • Service address

        BayCISS 12 Katoomba Street Hampton East VIC 3188
        Castlefield Community Centre 505 Bluff Road Hampton VIC 3188
        Get directions

      • Additional sites

        Hampton / Hampton East

      • Phone

        9555 9910

      • Urgency levels

        Some Help, Just Curious

      • Service area

        City of Kingston

      • Service hours

        Office hours Mon to Fri 9am - 5pm
        Emergency Relief Mon to Fri 10am - 4pm
        Closed Public Holidays

      • Age group

        Minimum age 15 years

      • Eligibility criteria

        To access our services you must reside within our boundaries within the Northern part of City of Kingston. All visitors are requested to provide proof of identity.

      • Interpreters

        Yes but requires booking in advance

      • Service type


      • Costs

        No Costs

      • Languages (other than English)


      • Disability access


      • Drop in service


      • Outreach


    More information for teachers, wellbeing staff and service professionals

      • Participation length

        As Required

      • Participation type


      • Staff profile


      • Who can refer


      • Referral mode


      • Point of intake

        Intake and assessment conducted upon arrival to agency

  2. Bayside Community Information & Support Service (BayCISS)

    Bayside Community Information & Support Service (BayCISS)